Updating my account information

Learn how to edit and customize your customer account to align with your needs.

Before You Begin

Confirm that you are logged-in to your Geospan account and have the Customer Home Page open.

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Note: If you are an Associate User under your company’s Geospan account, you will be unable to edit the Company Information tab, or view the API Key Management, Webhooks or Payment Methods tabs. Contact your company’s account holder and read the Adding users: account holder user management article for more information.

User Information

Navigate to My profile under the Account tab on the Customer Home Page. You can edit the following information here:

  • First and last name
  • Mobile number
  • Preferred time zone
  • Preferred units

Note: At this time, you cannot change the email of your user account after registering. If you need to use another email, you will need to register a new account.

Company Information

Navigate to Company profile under the Account tab on the Customer Home Page. You can edit the following information here:

  • Company name
  • Company street address, city, state, ZIP code
  • Company phone number
  • Industry

User Management

Navigate to User management under the Account tab on the Customer Home Page. You can add/remove users from your company account here.

API Key Management

Navigate to API Key Management under the Account tab on the Customer Home Page. You can add/remove API keys here.

Webhooks

Navigate to Webhooks under the Account tab on the Customer Home Page. You can add developer webhooks here.

Tip: For more information regarding API keys and developer webhooks, visit our Developer Documentation site. 

Payment Methods

Navigate to Payment Methods under the Account tab on the Customer Home Page. You can add/remove credit cards here.

Note: If you are the Account Holder and do not see the Payment Methods option, please contact our support team by creating a Support ticket. Select the category of Account Management.